News

30 October 2026

Important Notice on the Discontinuation of iTrade Web

Dear Valued Client,

Due to system optimization and service upgrade arrangements, CITIC Securities Brokerage (Hong Kong) Limited will discontinue the login and trading services of iTrade Web on 30 November, 2026. From that date, clients will no longer be able to log in or place trading instructions through iTrade Web.

This system change will not affect your securities account, account assets or existing trading permissions. To ensure uninterrupted access to trading and account services, please select one of the following platforms and complete the necessary migration and login preparation before 30 November, 2026.

Migration option

Arrangement / guidance

XET International App

For clients who prefer mobile trading and account management. Please download the App through our corporate website or the link below, then complete account login, device binding and Two-Factor Authentication (2FA):
https://www.citics.com.hk/AppDownload.php

TDX System (PC)

For clients who prefer trading on a computer. Please download and install the TDX System (PC) through the link below, then follow the relevant guide to complete login and Two-Factor Authentication, where applicable:
https://www.citics.com.hk/upload/files/download/new_zxgj_big5.exe_99.exe

Please note that functions and suitable use cases may differ between platforms. If you have questions about platform selection, installation permissions or required trading functions, please contact your Account Manager before migration for assistance.

In addition, if you are currently subscribed to our Real Time Quote Service (RTQ) available through iTrade, namely or , the relevant service(s) will automatically cease renewal and be terminated with effect from 30 November, 2026..Should you wish to continue receiving RTQ services, you may subscribe to the relevant RTQ plan upon migration to the new platform.

If you have any enquiries, please contact your Account Manager or our Customer Service Hotline at (852) 2237 9338 / 400 818 0338 (Monday to Friday, 9:00 a.m. to 6:00 p.m.), or email [email protected].

CITIC Securities Brokerage (Hong Kong) Limited

30 October, 2026