Contacts & Branch Address

CITIC Securities Brokerage (HK) Limited

General Enquiry

Email
 
Address
26/F, CITIC TOWER, 1 TIM MEI AVE, CENTRAL, HONG KONG
 
Tel
Switchboard: 852 2237 6899
Monday-Friday: 9am to 6pm
Hong Kong Hotline: 852 2237 9338
China Toll Free Hotline: 400 818 0338
Night Shift Dealing Support Hotline: 852 2237 9466
 
Fax
Switchboard: 852 2104 6862
Account Executive: 852 2845 0151
 
Complaint
 
If you have any complaint about our services, please contact us via the following channels:
 

Mailing Address

26/F, CITIC Tower, 1 Tim Mei Avenue, Central, Hong Kong (Attention: Complaint Officer) 

Tel
Hong Kong Hotline: 852 2237 6819

China Toll Free Hotline: 400 818 0368
Fax
852 2104 6455

If you write to us, you should outline the facts of your case, your concerns, your suggestions and how we may contact you.  If you call us, we ask that you provide us with information as detailed as possible, so we can review the matter quickly.

If you are not satisfied with our response, you may seek assistance from the “Financial Dispute Resolution Center”:

Email
[email protected]
Address
Room 3701-04, 37/F, Sunshine Centre, 248 Queen’s Road East, Wanchai, HK
Tel
852 3199 5100

Warrants / CBBCs

Email
[email protected]

Hotline
(852) 26008008 
(Available during trading hours 9:30am - 12noon and 1pm - 4pm)

CITICS Warrant CBBC Website 

 

 
Branch Address

 

Wealth Management (HK) Head Office Unit 7001-7004 & 7008B, 70/F, International Commerce Centre, 1 Austin Road West, Kowloon, Hong Kong
Telephone : 852 2237 6899
Fax : 852 2104 6862
Tsim Sha Tsui Branch G15-16, G/F, Park Lane (Site D), 111-181 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong
Telephone : 852 2600 8183
Central Branch Room 2203-05, 22/F, Tower 2, Admiralty Centre, 18 Harcourt Road, Central, Hong Kong
Telephone : 852 2237 8998 / 852 2237 6885
Fax : 852 2140 6093
Mong Kok Branch 16/F, Hang Seng Mongkok Building, 677 Nathan Road, Mong Kok, Kowloon, Hong Kong
Telephone : 852 2237 9306
Fax : 852 2397 8857